Terms of Use

These Terms of Use govern access to and use of the MiMA Forklift Australia website. By using the website, you agree to these terms. If you do not agree, please stop using the website.

Additional terms may apply to a quotation, order, dealer arrangement, promotion, download, event or service. Where specific written terms conflict with these website terms, the specific terms govern that transaction or activity.

The website is operated by MiMA Forklift Australia Pty Ltd (ABN 66 690 591 952), referred to as “MiMA Australia”, “we”, “us” or “our”.

It provides general information about MiMA electric forklifts, warehouse equipment, applications, projects and Australian support. It also allows users to request information, quotations, meetings, showroom visits, dealer discussions and other business contact.

MiMA Australia provides local product consultation, showroom access and support coordination. Product engineering and manufacturing capability is supported by MiMA teams and facilities in China.

The website is intended primarily for business and professional users. If you submit information on behalf of a company or another person, you confirm that you are authorised to do so and that the information is accurate to the best of your knowledge.

You must not use the website where doing so would violate applicable law, a legal restriction or an obligation you owe to another person. Nothing in these terms removes any mandatory right that cannot lawfully be excluded.

A website form, email, telephone call, dealer application, meeting request, brochure request or other website interaction is an enquiry only. It does not create a contract, reserve equipment, confirm availability, appoint a dealer or require us to accept an order.

A quotation is subject to its stated validity, scope, assumptions, exclusions and commercial terms. A binding supply or service contract is created only when the parties complete the acceptance process specified in the applicable quotation, order confirmation or written agreement.

Dealer territory, exclusivity, commercial support and appointment exist only where documented in a signed dealer agreement.

Website descriptions, images, specifications, capacities, dimensions, colours, configurations, performance figures and availability are general information and may change. Images may show optional equipment or configurations not included in a standard supply.

Actual suitability depends on factors including load weight and centre, lift height, aisle and rack clearances, floor conditions, gradients, environment, attachments, battery, duty cycle, operator requirements and applicable safety standards. A final selection should be confirmed through project-specific documentation.

We may correct errors, update content, change a specification or discontinue a product without updating every historical page or download immediately.

You may use the website for lawful information and business-enquiry purposes. You must not:

• use the website unlawfully, fraudulently or in a way that infringes another person’s rights;
• introduce malware, malicious code or material intended to disrupt, damage or gain unauthorised access;
• probe, scan or test website security without written permission;
• scrape or harvest content or personal information at scale except where the law clearly permits;
• misrepresent your identity, company, authority, project or relationship with MiMA;
• submit false, misleading, abusive or unlawful content; or
• use published contact details for unlawful marketing or unsolicited bulk communications.

Unless otherwise stated, website text, photographs, videos, graphics, designs, downloads, product names, logos, trade marks and other content are owned by or licensed to MiMA Australia or relevant MiMA entities and are protected by intellectual-property laws.

You may view, print or save reasonable extracts for internal evaluation of MiMA products. You must not reproduce, modify, publish, sell, distribute, remove notices from or commercially exploit website content without prior written permission, except where law expressly permits.

No website use grants a licence to use a MiMA trade mark, logo, product image or brand identity in advertising, domain names, social-media accounts, business names or dealer representations.

You retain ownership of material you submit. You give us permission to use, reproduce and share that material as reasonably necessary to respond, assess an application, prepare a quotation, coordinate with relevant MiMA teams or partners, fulfil a request and keep appropriate business records.

You confirm that you have the right to provide the material and that it does not infringe another person’s rights or confidentiality obligations. Do not submit trade secrets or highly confidential technical information through a general website form. Arrange a suitable confidentiality process first.

The website may link to or embed services operated by third parties, such as maps, videos, social networks or external websites. Those services are provided under the third party’s terms and privacy practices.

A link does not necessarily mean that we endorse every statement, product or activity on the linked website. We are not responsible for independent third-party content or availability.

Our Privacy Policy explains how we collect, hold, use and disclose personal information. Our Cookie Policy explains cookies and similar technologies that may be used by the website.

By submitting information about another person, you confirm that you are authorised to provide it and have given any notice required by law.

We aim to keep the website useful and reasonably secure, but it is provided on an “as available” basis. To the maximum extent permitted by law, we do not promise uninterrupted access, compatibility with every device, freedom from every error or harmful component, or that every item is continuously current.

Articles, examples, FAQs, calculators and other educational content are general information and are not engineering, safety, financial or legal advice. Users remain responsible for professional assessment, compliance and safe selection, installation, operation and maintenance of equipment.

To the maximum extent permitted by law, we exclude liability arising solely from reliance on general website information or from website unavailability, third-party services, unauthorised use or events outside our reasonable control.

Where liability cannot be excluded but may lawfully be limited, our liability is limited to the extent permitted by applicable law. Liability connected with an actual product, quotation, order, dealer appointment or service is governed by the relevant binding agreement and mandatory law.

Nothing in these terms excludes liability for fraud, wilful misconduct or any liability that cannot lawfully be excluded or limited.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or another law where doing so would be unlawful.

Any express product or service warranty operates in addition to rights that cannot be excluded. Specific warranty, repair, replacement and support arrangements are set out in the relevant commercial documentation.

We may update, correct, replace, suspend or withdraw website content where reasonably necessary for maintenance, security, legal compliance, business changes or product updates.

We may restrict access by a user who threatens security, infringes rights or uses the website unlawfully. We may revise these terms by publishing an updated version with a new “Last updated” date. Continued use after publication means the updated website terms apply from that point, subject to mandatory law.

These Terms of Use and non-contractual disputes arising from the website are governed by the laws of Victoria and applicable laws of the Commonwealth of Australia. Subject to any mandatory right or forum that cannot be excluded, the courts of Victoria and competent Commonwealth courts have jurisdiction.

If a provision is invalid or unenforceable, it will be adjusted or removed only to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver.

These website terms do not amend a separate binding agreement between you and a MiMA entity.

For a question about these terms or permission to use website content, contact: